Any purchases made through ZAHAR must be returned to the head office within 30 days from date of purchase to qualify for a refund. For hygiene reasons we do not accept returns for earrings.

We do not offer refunds or exchanges on any sale items. 

To arrange a return, please contact our customer care team at If your order qualifies for a refund, our customer care team will then authorize your return and advise how to proceed.

All customer returns are at the customers expense and must be returned in their original condition, undamaged, unworn and properly secured in the ZAHAR box provided.